Article originally appeared on www.westernjournal.com.
Many Bank of America customers posted on social media Wednesday that they were experiencing major problems with the digital payment app Zelle.
Individuals took to Twitter to share messages received from Bank of America that claimed they had negative account balances. Others stated they were having difficulty getting through to the bank’s customer service department.
Twitter user Jeepeto Cuarenton shared an image indicating his account balance was $-2,060.44.
WHAT THE HECK? @BofA_Help @BankofAmerica I want my money back ASAP! I don’t have money for gas! Stuck at home. Your customer service phone doesn’t work! WHATS WRONG? pic.twitter.com/MB0U0VcQHG — Jeepeto Cuarentón (@JaimeSeija) January 18, 2023
Another wrote, “So cool how @BankofAmerica magically disappeared a large Zelle transaction that HAD ALREADY POSTED and I had used to pay bills. Now I’m extremely in debt in my checking and I can’t get ahold of them. Unbelievable.”
So cool …
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